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Character costums losted
Best Answer
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Hello @beetuttle and welcome to our friendly King Community. I am sorry to hear you have that problem. Usually people lose their levels but you say they are the same. What platform are you playing on - mobile or PC and what is the make and model? If you are playing on a mobile device you can switch between your King.com account and your FB account. Do you see your characters when you actually play via FB? If so, can you please post a print screen of your character scrapbook below? Then another of the scrapbook when you are playing via King.com if that shows the loss of characters/costumes? Below is an example of my scrapbook.
Answers
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Hello @beetuttle and welcome to our friendly King Community. I am sorry to hear you have that problem. Usually people lose their levels but you say they are the same. What platform are you playing on - mobile or PC and what is the make and model? If you are playing on a mobile device you can switch between your King.com account and your FB account. Do you see your characters when you actually play via FB? If so, can you please post a print screen of your character scrapbook below? Then another of the scrapbook when you are playing via King.com if that shows the loss of characters/costumes? Below is an example of my scrapbook.
