Hello dear team I can't update my game 💔can you hell me, please? 💕💕

Saamar

stan1981

U on phone? IOS or android?

restart ur phone and check that u have at least 2GB of memory ... and try again

Saamar

Thank you Stan

I already did and also I've plenty of space left but still the game would download the updates then fail to install and so on!

Would removing the game and reinstall it again help?

I'm using an android btw

QueenMia

HI there @Saamar and welcome to the Community 🤗

@CrackedCandy is right, that usually helps! Also, it's worth noting that we've had some issues with the latest update but it should be all good now. If there's no update available in your PlayStore, then it means you're up to date.

Also, since you're here, don't miss a chance to get some extra Gold and check our latest contests. Good luck!

Hope that helps. See you around the Community - Stay safe 🍒

Sofia1992

Hi @QueenMia .

How are you doing?

About the last update, I have a question.

From yesterday, this message appears when I open my game.

But when I go to Google Play so to update my game, update button doesn't appear.

According to Google Play, it says that my game updated in March 13 and the last version of the game is 1.33.4.

Can you help me please?

I have Android !!!

QueenMia

Hey @Sofia1992 - Hope you're well!

As you might have seen we've had some small issues in the game yesterday and our Studio needed to make sure that everyone updates to the latest version to get a fix. So the pop up was sent to everyone, even those who already updated the game. That's why you've seen it but if your App store/Play Store says there's no update, then no worries, it's all good 😉

Hope that clarifies!

Stay safe and happy Friday 🍒

Sofia1992

Hey @QueenMia .

Thanks for the quick answer and I hope Studio fixes that issue soon.

Thank you and don't worry. I understand what you wrote above. 😉

Also, stay safe too and have a sweet Happy Friday too!~