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Why are games not opening on my PC.
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Answers
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Hello @MasterBates0315 A Warm Welcome to our friendly King Community 🤗
I am very sorry to hear about the issue in your game!!
Is it all of the Candy games that you are not able to open on your PC? Are you using one of the Browser OR Windows 10?
Is your Browser OR Windows 10 Apps are updated to latest version(s)? Also, are you using a desktop OR a laptop?
Please post back and let me know these details. You can post your reply by simply typing in the comment box given below.
Talk to you soon! Have a great rest of the day!
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@Cisca1 Welcome to our King community. You are here at Candy Crush Friends.
Please follow our troubleshooting steps, even if you may have tried individual steps before:
- check your free memory on your device, you need at least 2 GB
- check for and run updates for your device and game
- Force close all apps and restart your device. Make sure it's turned off for at least 10 seconds before turning it back on.
Also make sure you have a fast and stable internet connection.
You can answer me down here, even if it's an old thread.
If you have something new and urgent, please go to the support area and submit a new question. In old discussions, we don't get notified so quickly when someone needs help.
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Hello @grancaramelo_dulce12 and Welcome to our Friendtastic community.
We only communicate in English in this forum, so please use an online translator to convert your messages into English before posting.
In the meantime, click on this article about special events.
