Can you help me fix my game?

RickSamosky

I I have not been able to play my game for a week. After I finished an episode I got an error message. I have uninstalled and reinstalled, allowed permission, and updated everything. Basically everything you suggested in an earlier email. I hope you can help.

Thanks, Rick

stan1981

Able to try on phone device ?

r u on win10, HTML platform ?

AbhinavSargar

Hi @RickSamosky

Welcome to the Community,

Since Your Problem is on Candy Crush Soda Saga, Your Problem will be transferred in Soda Community but you can continue typing here.

Sorry to hear about your Problem on Candy Crush Soda Saga on Facebook.

I suggest you to play on your device by downloading the Game. Click the site below-

https://www.microsoft.com/en-us/p/candy-crush-soda-saga/9nblggh1zrpv?activetab=pivot:overviewtab

This will take you download page where you can download and play it error free. Just it needs 300 MB.

If you want to Continue on Facebook then try clicking below-

•https://community.king.com/en/candy-crush-soda-saga/discussion/244190/im-having-issues-connecting-my-game-to-facebook#latest

•https://community.king.com/en/candy-crush-soda-saga/discussion/244176/i-cant-synchronise-my-progress#latest

I hope this helps.

Have a nice day.

PummyRaj

Hello @RickSamosky A Warm Welcome to this lovely King Community 🤗

First of all, I am sorry to heat about the issue in your game!!

There was an issue for most of the King games to download on Facebook, but non-King games were working fine for many players!! So, it could be the issue of Facebook itself, not sure!!!

When did you last try to get into the game? If it has been few hours, can you please check now and see if the game is opening? Because, I too was having same issue from past 3 days or so! And now it was fixed and I am able to open the game.

Please check and let me know if the game is opening or not! If it did not work, I need to know which browser(s) you have tried to open the game!

TO write back, you can simply type in the comment box given below.

Talk to you soon! Have a great rest of the weekend! 🍾 🍬