You people charge me for my $9.99 bundle play and didn't recieved it.maybe because my internet at wo

carolinamontes

I was charge for my bundle $9.99 and didn't recieved it.

Spinnifix

Hello and welcome to this community

I am sorry and would like to help you!

In the community, we can’t handle buying issues

To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.

 Please see under: Buy & Gold Bars !!!

https://soporto.king.com/contact

 https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase

https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase

Good Luck