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I deleted my Facebook account and lost all my progress

azusa
azusa Posts: 1

Level 1

I had recently deleted my Facebook account and later on got all my progress lost and got back to level 0

Answers

  • bearwithme
    bearwithme Posts: 16,561
    edited April 2020

    Hello @azusa and welcome to our friendly King Community! I am sorry to hear that happened to you. Player Support should be able to help you restore your progress using your game ID# because your progress when you played via FB should be stored on their server. I suggest you make sure you play in future thru a king.com account (if you aren't already).

    Please check here and follow the instructions on how to contact Player Support.

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