The Community in more languages
Now the forum welcomes more languages.
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Hi @nailgal . Welcome to our Community
Please check App Update > Log Out Game > Restart Device > Open Game & Log In.
If the problem is the same please email Player Support
If you play on mobile, then go to the Start Menu - Settings - Cogwheel - Help Center - Purchases & Gold Bars. You will then find the 'Contact us' in the bottom of the page.
Hello and welcome to this community
Please refresh your game and clear the cache and restart. That could help !!! If you contact this support: I would be happy if you get an answer. A survey of me is currently running, where you are welcome to participate.
https://community.king.com/en/blog/discussion/293146/customer-service-outside-the-community/p1