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Level problem
Cadersaibzaynab
Posts: 18
Level 2
in Support
Iam still facing problem whenever I enter my game I have reach level 1746 and it show me level 1560 please help me.
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Best Answer
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8
Answers
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Wait Till Community Managers Gives Update. @Cadersaibzaynab I am still facing the same Problem on the Game Update. Let's Be Patient.
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Good morning @Cadersaibzaynab and @AbhinavSargar
Have either of you tried logging out of your game, then clearing the cache of your phone, then turning off your phone for 15 seconds, and then logging back into your game?
That's worked for me when I was stuck.
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Well @debrichmond I have made a discussion on it. And QueenMia knows it. Game Studio is working on Solution for the Problem.
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Thanks @AbhinavSargar for letting me know. That must be very frustrating to have that as an ongoing problem. I had that happen to me, but resetting the game fixed it. In fact, it happens about once a month.
Thanks to you too @kiara_wael. That's good to know. We posted at the same time, so I didn't see yours until now.
Have a good day! 😀
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You are Welcome @debrichmond And Thanks (from Everyone in the Community) @kiara_wael for always helping Players.
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Hi @Cadersaibzaynab Problem Fixed. Update Your Game To Latest Version 1.37.4 More Info Here-
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Hello @Cadersaibzaynab Hearty Welcome to our lovely King Community 🤗
I am very sorry to hear about the issue in your game!
Like my other friends have informed above, this problem is reported and being investigated. Please try logging off the game and wait for 2 minutes and log back in -- which helped many players, it seems!
Since the weekend is over now, the game Studio must be working on it. Until then, use the above work-around.
Here is the main thread link for your reference ---> Level was sent back to 1560
And, looks like you have created multiple posts with the same question! I have closed your old question, that you have posted on April 28th to avoid confusion for us and to you.
Thank you for understanding!
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Hello dear @AbhinavSargar Hope you are having a nice week ☺️
I am sorry! When a issue is reported, UNTIL the Community Manager(s) say and change the title as "FIXED" -- the issue is not fixed officially.
Sometimes, the changed version can be reached only couple of players, but not all! In this kind of situations, it will make the players confused that their game is not fixed. So, please wait till the official announcement(s) to redirect the players, and do not tell them the problem is fixed.
Hope this made sense! Thanks a lot 🍭
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