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Need to get back on level 2333 .the game took me back to 888

chrystalpink63
chrystalpink63 Posts: 1

Level 1

edited May 2020 in Support


Need to get back on level 2333 .the game took me back to 888.Help

Answers

  • kiara_wael
    kiara_wael Posts: 155,605

    Hi @chrystalpink63 . Welcome to our Community

    Did you Check App Update > Log Out Game > Restart Device > Open Game & Log In.

    and if not works Please email Player Support so they can restore the levels manually .

    Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

    It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

    I hope you're back on track really soon! 

  • AbhinavSargar
    AbhinavSargar Posts: 3,726

    Update Your Game To Latest Version 1.37.4 @chrystalpink63

Hey! Would you like to give us your opinion?