The Community in more languages
Now the forum welcomes more languages.
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Hi @chrystalpink63 . Welcome to our Community
Did you Check App Update > Log Out Game > Restart Device > Open Game & Log In.
and if not works Please email Player Support so they can restore the levels manually .
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
I hope you're back on track really soon!