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I redownloaded the app but now I’ve lost all my power ups, so how do I get them all back?

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Answers

  • gr33n3y3z
    gr33n3y3z Posts: 9,493 Level 5
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    Unfortunately when you uninstall and reinstall the game you will lose all your lollipops and you won't get them back. But the gold should transfer to your game if you had any gold. I know this isn't the answer you were looking for and it's unfortunate!

  • bearwithme
    bearwithme Posts: 15,956 Candy Moderator
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    Hello @Ed_Vee and welcome to our friendly King Community! As @gr33n3y3z has said - once you uninstall the app from your device, you lose the data that was stored locally and that includes any saved boosters or lives and it can't be returned/restored. Any gold bars or boosters you have purchased, as well as your actual progress (as long as you play via king.com or FB) are stored on the King servers so if necessary, these items can be restored to your game.

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