The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Hello and welcome to this community
I'm sorry if you have a problem. Please go to the gear wheel in your game - question mark = help center, please look there under reward not received. Otherwise send an email from there. Do not receive the sub-topic prices and send it with the ID number. You will then receive an automatic email and then reply and send everything again.
Good luck
We warmly welcome you to the Friendly King Community's Candy Crush Friends Saga forum.
Map Rewards can be missed for a variety of reasons.
The main reason is that your game is not connected to the server or slow internet.
We will report the problem to my team but we will need your game Id and app version for that.
To find out how you can get your game Id, check here.