The last two places I have completed, I have not received my big box prizes before going down the wormhole.
Hello dear @alynnno Hope you are having a great day 🤗
Our Friends game Community In-charge was looking at the issue. I will follow up with them and get back to you tomorrow. Since they are located overseas, they are already off from the work now.
And with regards to the "graphics glitch" -- do not worry about it. It's something that has popped up in Android devices with the latest update. I also use my Android phone (sometimes) and it has the same issue too, along with few other players I know. But, that is only on the map screen. Once, we go into level, there are no issues. I hope it is the same for you too.
Hello @alynnno Hearty Welcome to our wonderful King Community 🤗
I am very sorry to hear about the issue in your game!
Can you please give me these below details:
1) Device you are using;
2) Your game user ID number. You can find this through your "Profile". Simply click on "Profile" located under "Play" tab -- then double click on the "King emblem" -- write down the number you see there.
Post your reply back by typing in the comment box given below.
Talk to you soon! Have a great rest of the weekend 🍭 🍭
My device is a icon Android
Id is 3166938132
Thank you very much @alynnno 👍️
Will get back to you tomorrow with any info / update I have ☺️
I have had the same problem recently although not on consecutive episodes
Did you get it resolved?
No. I am using an iPad and my Id is 8030627765
Oops Id is 8030627965. Sorry
I still haven't received an answer for my problem with not receiving my big box prizes at the end of the levels
Also it's glitching
Hello again @alynnno
I have completely forgot to ask you! Do you remember what were the level numbers of the Episodes that you have not received the prizes?
Hello @rubbish Hearty Welcome to our wonderful King Community 🤗
Thank you for providing your game user ID number 👍️
Do you remember which episode you have not received the prize? And when did this happen?
Hi PummyRaj. This happened after level 1440 on June 8th. Hope this helps solve the issue
When I completed level 1620 and also 1640.
Thank you for your response!
When I completed 1620 and 1640