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Private messages

udayarajudayaraj Posts: 85 Level 2
edited May 27 in Support

How I send private messages to my friends? In level 2.


  • candycrushinitcandycrushinit Posts: 12,414 Level 5

    Hello @udayaraj and warm welcome to our sweet community! ๐Ÿ˜Š

    You click on "Inbox" below and then click on "New Message".

    You then start typing the name of the person you want to send a message to. You can send a message for up to 50 people. Hope this helps you a lot! Have a fantastic Friday and stay safe ๐ŸŒธ

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  • CassDCassD Posts: 1,366 Level 3

    Can someone help, please?

    I am able to.post on someone else's wall, but, when I try to send a PM, I get the following, limiting me to five recipients from the list shown (none of whom is known to me). OrbIting type the tag off someone known to me, it says "Recipient unknown" . Is there any way I can overcome this, please, or is it a problem with my Kindle which is only a couple of years old?

    I am also unable to see the display of number of points and badges, with merely the number of reactions showing.

  • DGenevieveDGenevieve Posts: 425 Level 3


    I had this issue before too when I tried to use โ€œ@โ€œ to search for a name. After that, I just typed the name of that person without โ€œ@โ€œ and it gave me a list as shown below. Iโ€™m using an iPhone.

    About the other things.. Iโ€™m not sure.

  • CassDCassD Posts: 1,366 Level 3

    Thank you for your help @DGenevieve. I'll give it a try and see what happens. I'm using a Kindle, but I can also try on my Android.

  • SpinnifixSpinnifix Posts: 18,043 Ambassador


    In the message box, just enter the name without the @ sign. The names will appear and you just click on them. If you have any further questions or problems, I am always happy to help! All you have to do is contact me.

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  • CassDCassD Posts: 1,366 Level 3

    Hello @Spinnifix and thank you for taking the time to answer my query, as I know just how busy you are. You'll be pleased to know that, by following the steps mentioned, I'll now be able to send PMs.

    Hope you enjoy the rest of your weekend. Take care.

  • Jennifer70Jennifer70 Posts: 10 Level 2

    I'm level 2, but I can't send a message. If I try, I get the message "No permission". How can this be solved?

  • Freddy_Freddy_ Posts: 61,708 Sweet Legend
    edited June 10

    @Jennifer70 Hi and welcome,

    You should be able to send a PM once you reach level 2 so will have to tag one of the Community Managers to see if they can look into this for you

  • Jennifer70Jennifer70 Posts: 10 Level 2

    @Freddy_ It's working now, I was too fast. Thank you :-)

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