My daily quests did not reset for today

towlady2

My daily quests did not reset for today, can you give them to me?

bearwithme

Hello @towlady2 - your device stores cookies every time you visit a site and these can impact the health of your system. What device are you playing on. For example different mobile devices clear their caches differently.

Clear Safari Caches iPad in Settings

1.    Step 1: Launch the "Settings" app on your iPad through the home screen.

2.    Step 2: Scroll down the menu and select "Safari".

3.    Step 3: Scroll down to the bottom of right hand panel and tap on "Clear History and Website Data".

4.    Step 4: Confirm by tapping "Clear" from the pop-up window.

The app cache (and how to clear it) for Android: https://www.businessinsider.com/how-to-clear-cache-on-android-phone

bearwithme

Hello @towlady2 I'm sorry that didn't happen. Are you still seeing yesterday's quests?

Try clearing your cache and make sure you have the latest version of the game. Then turn your platform off for at least 15 seconds and turn it back on and see if that 'wakes up' your game and gives you today's daily quests.

If it doesn't then please comment below and I will try and assist you further.

AbhinavSargar

Hi @towlady2 Check Your Date and Time.

towlady2

I am still seeing yesterday's completed quests and I think my date and time are ok because I did get the daily box for today

bearwithme

Hi @towlady2 - then please do what I suggested above and see if that helps the rest of the game 'catch-up'. Thanks.

Freddy_

@towlady2 unfortunately we are unable to give you your quests . We can only advise you on the best options to hopefully rectify your problem @bearwithme has given you the relevant information you need to try.

Please note that if any date changes take place it can reset these features

towlady2

I am not tech savvy. Can you please explain what clear my cache means?. I appreciate the help.

bearwithme

Hello @towlady2 - your device stores cookies every time you visit a site and these can impact the health of your system. What device are you playing on. For example different mobile devices clear their caches differently.

Clear Safari Caches iPad in Settings

1.    Step 1: Launch the "Settings" app on your iPad through the home screen.

2.    Step 2: Scroll down the menu and select "Safari".

3.    Step 3: Scroll down to the bottom of right hand panel and tap on "Clear History and Website Data".

4.    Step 4: Confirm by tapping "Clear" from the pop-up window.

The app cache (and how to clear it) for Android: https://www.businessinsider.com/how-to-clear-cache-on-android-phone

towlady2

I did what you all suggested. It did not help, but I appreciate everyone trying to get it resolved. Hope everyone has a great day.