Loss of Boosters?

Marky1970 · July 2020

Today at approximately 3:30pm CDT, I won 2 hours of a color ball and a fish appearing after each candy achievement. They are nowhere to be found. This is beginning to happen quite often. Please add these boosters back to my account.

Werner_Cichy · July 2020

@Marky1970

Welcome to the King Community !

I'm very sorry, these start boosters are usually very helpful. Your internet connection was probably somewhat impaired at that moment. Unfortunately we cannot do this for you

Add to your game afterwards. Try to win gold and boosters here under the 'Win Prizes' section, it's worth it.

https://community.king.com/en/candy-crush-friends-saga/categories/contests

Loveth_NP · July 2020

https://community.king.com/en/candy-crush-friends-saga/discussion/306129/loss-of-boosters

Hi and a very warm welcome to you @Marky1970 .

So sorry about that ,

Hope you get your game sorted with the helpful hints of the experts

best of luck and enjoy crushing 🍭🥂

wykoon · July 2020

https://community.king.com/en/candy-crush-friends-saga/discussion/306129/loss-of-boosters

Hi there Marky and hope you're doing well aside your game issue.

I do agree with Werner that your game may have not loaded properly due to internet connection issue. Therefore, basic troubleshooting such as logging out from the game and accounts and close all the running apps, restart your device and log back in may help refresh the rewards that you've won.

Sorry that my message may be too late for you to do anything now but if you encounter the same issue again, please try the above basic troubleshooting steps. Also, always check that your game is the latest version and ensure your device have sufficient storage space/memory to facilitate any app updates.

Hope your issue has been solved. Thank you. ❤️