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Help, I can’t request friends to send lives.

auntzilla
auntzilla Posts: 2

Level 1

This is the error I get any time I try to ask friends for lives. Please help.

Answers

  • PummyRaj
    PummyRaj Posts: 44,573

    Hello @auntzilla Hearty Welcome to our Wonderful King Community 🤗

    That pop-up window you are seeing with "error ID" belongs to just one user. Your requests for lives are being sent to all your friends, except for that one particular ID.

    The player who has the ID either stopped playing or was removed from the game, and hence you are seeing that, that ID is not valid anymore. You can simply ignore that pop-up window and continue playing / sending your game just normally 👍️


    If you have any further questions or need clarifications, please post back by typing in the comment box given below.

    Keep having fun in your game(s). Have a Crushastic rest of the weekend 🍭 🍭

  • little_kay
    little_kay Posts: 378
    edited August 2020

    Hello @auntzilla ! Welcome to the King Community! 🤗

    To answer your concerns:

    Firstly, you should check to see if this user ID is yours or not. If you do not know how to find your user ID, check it out here.

    If this user ID does not match yours, it most likely belongs to one of the players that are in your Friend's list - most likely that player's ID was removed for a certain reason, or that player is no longer active.

    If it does happen to be your user ID, I recommend reaching out to a Community Manager or a Superstar to help with this issue. However, if it is not your ID, you do not need to worry - it will mean that the pop-up you are seeing has nothing to do with your account. Your requests for lives will go to all other players that you have checked off. If you see this pop-up next time, simply ignore it and exit out of it.

    I hope this answers your question!

    Thank you for posting! 🍒Have a SWEET day!🍒


    EDIT: @PummyRaj sorry if I seemed to have "copied" your answer - when I was commenting this, your reply to the question did not appear in my feed. 😂 Once again, my apologies!

  • [Deleted User]
    [Deleted User] Posts: 10

    Level 1

    In the case l hope this helps your problem soon

  • kavidina
    kavidina Posts: 5,827

    Hii welcome to d king community

    Hey guys, it's a Facebook glitch and you can read all about it here. We have to wait for them to resolve it.

  • Diamond_Lim
    Diamond_Lim Posts: 168,057

    Hello again! 👋

    I just found great news about this issue, you can click here then you follow these steps of this issue that I hope this helps (Any Device) :

    🍭 Have a nice and safety day! Sugar Crush! 🍭

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