Game not enlarging

catrock

When the game loads, it won't enlarge to full page. Does anyone know how to fix it?

Thanks,

QueenB

Hi there @catrock and welcome to our Community 🤗

May we have a screenshot of your game so we can see what you see and also, what device do you play on, PC, Apple, Android?

Thanks 😉

rajdeeptb

https://community.king.com/en/candy-crush-friends-saga/discussion/311309/game-not-enlarging

hi dear welcome to our community

please Post An Screenshot For More Clearance.

Read this if your game crashing freezing 👇

https://community.king.com/en/blog/kb/articles/471-my-game-keeps-freezing-or-crashing-what-should-i-do

bearwithme

Hello @catrock and a very warm welcome to our friendly community. Has your problem resolved itself? Several other players have reported the same issue and they appear to be playing on a PC. Are you playing on a PC also?

Click here to find out how to take a screenshot on a PC using Win 10.

Now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!

Here is a guide to help you as you explore the various areas in the community!😊

wykoon

Hi there @catrock and good day to you. May I suggest the following temporary solution?

Change display of your laptop/PC

1. Click "Start" and choose "Control Panel".
2. Click "Appearance and Personalization" then "Adjust screen resolution".
3. Select from one of the three sizes: Small, Medium or Large. Small does not change the size of any text or item. Medium increases text and items by 25 percent. Large increases the text and items by 50 percent.
4. Click "Apply".

Hopefully, the above temporary method will ease your viewing😊

Please let me know if you still need other help. Thank you 

bearwithme

Hello @catrock - I have received an update from the studios:

The studio made the decision to remove the landscape mode on Win10 with the last release. Earlier they had support for the landscape layout on Windows 10 however, lately less scenes and events support that layout so they made the difficult decision to force the layout to portrait for all players. There is no plans to revert back to landscape at this time.

I know this not what a lot of players want to hear, but unfortunately that is the decision of the studio.

I don't play on a PC but on mobile devices and I have always had to play the game in portrait mode.

Good luck and Happy Crushing! 😊