Why are my daily quests not refreshing?

PummyRaj

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1405460#Comment_1405460

Hello @marthajean77 🤗 A Warm Welcome to our Wonderful King Community!

I am sorry to hear about the issue in your game!

There was a glitch with the "Daily Quests" in last week, which was rectified by the Candy Friends Studio Team. Hence, they should be working fine now!

Can you please check what version you have installed right now and also your device?

The version you should have is 1.52.3 or higher. If you do not have it, I would recommend you to install that version then, check the game please.

If the issue still persists, please post back and let me know.

Hope to talk to you soon. Have a Crushastic Day 🍭 🍭

SomeChick

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1406242#Comment_1406242

I've done all that, cleared the cache, restarted, and it still shows as 23 hours until new quests. Version number is the one you stated, and I'm using Android. Obviously, this is a tech department problem. Please pass our messages on to them as I've done what I, as the customer, can do. Thank you.

ellectra

I have just logged into the game and got this in the daily quests section:

I don't mind since I have no new levels either, but it might be happening to other users also. My game is updated and everything was working fine yesterday - I play on Android.

agreshn

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1406377#Comment_1406377

Same here. No quests.

ROBCamra

The quests have been renewing for a week or so, but today they haven't refreshed again.

whatifiwasntlauren

Same no quests just since this morning. Worked fine yesterday my game is up to date, im also on an android

PummyRaj

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1406442#Comment_1406442

Thank you all! I have already sent in the complaint when I saw the first 2 complaints 👍

Now, I just have to update that the complaints are growing 😟

Thank you all for your patience ❤️

@agreshn Are you also using an Android device?

PummyRaj

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1406512#Comment_1406512

Hello dear @ROBCamra 🤗

Thank you very much for coming back and reporting it.

Are you using an Android or an Apple device?

Yes! Looks like the issue is back. I have seen about 8 more complaints already!

I have escalated the issue to our Friends Community In-charge and they should be able to find out an update from the Game Studio.

Please Bear with us 🙏🏼

PummyRaj

Hello hello dear Friendly Crushers 🤗 🤩

I have a good news for you all... the Quests glitch/issue is fixed and it should work normally now.

If you are still seeing it — log out of the game — close the App — Restart the device and open the Game.

Keep on crushing my friends 🍭 🍭 🍭. Have a sweet day!

PummyRaj

Hello 👆 👆

@ROBCamra

@whatifiwasntlauren

@agreshn

@marthajean77

@Werner_Cichy

@SomeChick

@ellectra