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  • ElenaVorona
    ElenaVorona Posts: 1,803 Level 3
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    @CarBomm

    Create your team. Place an announcement in this thread about inviting players to your team. You can assemble a team of active players if you are persistent and focused on the success of your team.


    Or you can join another active team. If I'm not mistaken, there are several vacancies in the @Spinnifix team.

  • Spinnifix
    Spinnifix Posts: 24,843 Sweet Legend
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  • ElenaVorona
    ElenaVorona Posts: 1,803 Level 3
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    @DieOmimi

    You said we don't believe you.

    This is not entirely correct.


    I have no reason not to believe you. I do not believe the information you are passing from the Studio. Usually it sounds like this: "The studio is aware of the problem and is doing everything possible to solve this problem. We remember you. Everything will be fine. But when we can solve this problem, we do not know. But we are working ... But we are not We know... But we work... but we don't know... But we work... But we don't know.... But we work... But we don't know...."

    These answers from the Studio that you give us make us distrustful.


    Perhaps you are not persistent enough to receive answers to our questions in the Studio. But maybe the Studio does not consider you an important link in communicating with the players. Maybe Studio CCFS doesn't want to hear about the problems of regular players at all. I don't know.

  • ElenaVorona
    ElenaVorona Posts: 1,803 Level 3
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    But I constantly see CCFS studio ignoring our problems. Six months ago, I spoke about the big problem with finding our team. Have I received any information from the Studio? Zero.


    For example, in FHS now there is also a big problem with team play. But there is a huge difference in communication with the Studio. FHS moderators provide information. Now this is bad information (at the beginning of June they gave information that the problem would not be solved until the end of the month). But this is information. They give us at least some information. I am grateful to them for this.

    What irritates and angers me the most is the complete lack of information. The CCFS studio does not give us any information.

  • Snow_Rider
    Snow_Rider Posts: 1,703 Community Manager
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    Hi! I'm very sorry to hear this. I completely understand your frustration, and I appreciate your patience and how passionately you play our games. 

    But please note that our mods are the same players as you. The only ones who are in touch with the Studio and pass along feedback are Community Managers, while our mods fantastically support players and share your reports with us. Although you pointed out that the Studio is reluctant to listen to players' feedback, I can guarantee that the voice of our players is always heard and taken into account. But, sadly, fixing issues requires more time than usual.

     Apart from the community, the Studio also gets feedback from Player Support. So I would definitely suggest you contact them and share the details. 

    From my side, here in the community I will keep you updated on the progress of the fix. 

  • ElenaVorona
    ElenaVorona Posts: 1,803 Level 3
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    @Snow_Rider

    I know that Community moderators are regular players who help other players. CCSS, FHS, CCS and CCFS have good moderators. (I don't visit the other sub-forums very often, so I can't give my opinion.) They organize a lot of contests. They try to help players within the Community.

    I appreciate their work. They helped me many times to navigate the Community. I have no complaints about the moderators. I have a claim to the Studio. My biggest complaint is with Studio CCFS.

    The Studio always answers the same questions to all questions: "We know about the problem. We solve the problem. We don't know how much time we need to solve the problem." This is the standard response.

    When I or another player is reminded of the problem for the second, third, fifth or tenth time, the Studio always responds: "Unfortunately, fixing the problem takes even longer." This is also the standard answer.

  • ElenaVorona
    ElenaVorona Posts: 1,803 Level 3
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    Let me give you an example again.

    For more than two years, players have been asking the Studio to make a jump button to any level. The studio finally gave birth to this button. Two years! You will never be able to convince me that it took the Studio two years to make this button. If the entire gaming industry worked at such a pace, then we would see many cool games that are now played by millions of players around the world only in about 50 years.

    I worked for an IT company for 9 years. I saw what fantastic things our guys did in just six months. Therefore, one button in two years is ... I don’t know how to correctly call it.

    There are only two options that explain why problems are not solved or solved for a fantastically long time.

    1. No one is going to solve the problem (at least in the near future).

    2. There are no specialists who can solve this problem.

    If the game was constantly improving and we would see nice changes in the game, then we would understand that the Studio is trying to make the game better, but they do not have time to do everything at once. Because they need a lot of time to solve problems.

    But the game is getting worse. The game is missing useful features. But nothing new and useful in the game does not appear.


    When I look at all this, what's going on in the game, what am I supposed to think? I wrote what I think when I look at what has been happening in the game for over two years now.

  • CassD
    CassD Posts: 18,516 Level 5
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    Thank you for addressing our concerns @Snow_Rider. We know that we have good mods who are volunteers and @DieOmimi does her best for us. I feel very sorry for her, as it must be very disheartening to see that there is no positive response from the Studio for her to pass on to players.

  • Spinnifix
    Spinnifix Posts: 24,843 Sweet Legend
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    @Snow_Rider


    I'll join in right away. Because I've been running the ideas section of Friends for years. Lola_Pop could confirm that. Even I opened a lot of ideas and when QueenMia was still there. Nothing was implemented. Now they have been closed and allegedly too few votes. One question remains: from how many votes will an idea be implemented? I opened an idea in Farm Hereos and got 17 votes and it was implemented. I had created this not all that long ago. It was pretty quick. I also think that in this game you don't feel like doing anything. On the other hand, if you look at the other games, how much is being done there. I'm sorry. Friends is a beautiful game, but it has now become an indictment. So much is missing. The players got excited about that. I see no future for this game anymore. I am open and honest and have been here for many years.

Hey! Would you like to give us your opinion?