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No picture and no friends

avicola
avicola Posts: 1

Level 1

I didn't play for a while and now I cannot see my picture of my friends that I have from facebook. How do I get them back?

Best Answer

  • [Deleted User]
    [Deleted User] Posts: 11,816
    edited March 2021 Answer ✓

    廾ⅰ @avicola, welcome to the Community!


    ℹ️ There is a known issue with Facebook connectivity (Avatar/Friend List). King is currently working with Facebook to fix this & will get everything back to normal as soon as possible.


    • In the meantime, we recommend that you do not take any steps to resolve the problem yourself, such as logging out of your Facebook profile or reinstalling the game. 
    • This issue won’t affect the familiar gameplay or your normal level progression. However, it might mean that you might not see your Avatar and/or might be unable to see other Facebook-connected players.


    Once the fix is in place, your Avatar will reappear & Facebook Friends List will return.

Answers

  • [Deleted User]
    [Deleted User] Posts: 11,816
    edited March 2021 Answer ✓

    廾ⅰ @avicola, welcome to the Community!


    ℹ️ There is a known issue with Facebook connectivity (Avatar/Friend List). King is currently working with Facebook to fix this & will get everything back to normal as soon as possible.


    • In the meantime, we recommend that you do not take any steps to resolve the problem yourself, such as logging out of your Facebook profile or reinstalling the game. 
    • This issue won’t affect the familiar gameplay or your normal level progression. However, it might mean that you might not see your Avatar and/or might be unable to see other Facebook-connected players.


    Once the fix is in place, your Avatar will reappear & Facebook Friends List will return.

  • Check wifi.

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