How to disable notifications from users on site?

DukeSR8

How do you do this? There's one used who floods my notifications to the point where I put them on Ignore hoping to no longer get notifications from them but I still get notifications from them.

Pitty_Kitty

Hi @DukeSR8 😃

You can customize your notifications preferences in your profile settings, so you can only be notified if someone mentions you or writes in a discussion you bookmarked, for example.

Here the guide:

📩 Email notifications: customise your experience in the forum!

Pounawea

Jun 4, 2020

Dear community,

Check out the information below and learn how you can customise the email notification you receive following these steps:

➡️ From a mobile device:

• Once you are log in, tap on "Notifications".
• Then, go to "Notification preferences".
• Customise your experience by ticking/unticking the boxes
• ❗❗Lastly, very important, don't forget to click/tap on "Save Preferences". Scroll down to the bottom and you will find the save option.

https://us.v-cdn.net/6030983/uploads/60RQ5YBKPOEB/screenshot-20200604-164732-chrome.jpg

https://us.v-cdn.net/6030983/uploads/K8TOCREEF25F/screenshot-20200604-164842-chrome.jpg

https://us.v-cdn.net/6030983/uploads/TWXRGAN0XYTV/20200604-164926.jpg

➡️ From a PC/Laptop:

• First of all, go to your profile: click on the cogwheel. It's in the upper right corner on a PC.
• Then, go to "Edit Profile"
• Select "Notifications Preferences"
• Customise your experience by ticking/unticking the boxes
• ❗❗Lastly, very important, don't forget to click/tap on "Save Preferences"

https://us.v-cdn.net/6030983/uploads/V7OSDM97STZ6/screenshot-2020-06-04-at-17-46-04.png

https://us.v-cdn.net/6030983/uploads/LB76D4LPKKSZ/screenshot-7.jpg

https://us.v-cdn.net/6030983/uploads/265/QOEJHHJ40V75.png

https://us.v-cdn.net/6030983/uploads/953/VUPNHKVIR13P.png

Hope this information helps. 🙂

Have a delicious day and happy crushing! 🍬🍬

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😃

DukeSR8

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1497894#Comment_1497894

Thanks will do. This person is annoying with the level of spam, especially in my inbox. I assumed pop-up meant the thing that shows on bottom left but now know it's where my pic is.

Pitty_Kitty

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1497900#Comment_1497900

Thanks for clarifying, I understood you meant all the notifications you get after partecipating once in a discussion, 🤔

I believe the ignore list should prevent certain users from contacting you via private messages (sometimes called inbox here but you probably meant your emails inbox) in the forum but it doesn't stop notifications if these people mention you in a public discussion. If it's the latter case and if you have already tried and told them to stop spamming you to no avail then the last option is contacting a community manager to ask for assistance

Let me know 😃