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Connexion impossible

Regulus
Regulus Posts: 26

Level 3

Hi.

Since it's been a long time I've played, I'd forgotten my password. But when I click on the renewing password button via my e-mail, nothing happens.

Thanks for your help.

Answers

  • Freddy_
    Freddy_ Posts: 68,477

    @Regulus Hi and welcome,

    Have you checked your Email spam folder to see if your password reset link is in there or can you tell me which device you are having issues on

  • Regulus
    Regulus Posts: 26

    Level 3

    Hi Freddy and thanks for your answer

    I did receive the mail in which I have to click on the "button" to renew my password, but nothing happens when I click !

  • Freddy_
    Freddy_ Posts: 68,477

    @Regulus Hi again

    make sure you do not have an ad blocker / pop up blocker enabled or see if you can right click and open in new window

  • Regulus
    Regulus Posts: 26

    Level 3

    Hi Freddy.

    You're right, an adblocker... blocked the access to that page. Thanks.

Hey! Would you like to give us your opinion?