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Costumes- I completed the Octopus challenge but didn't receive my costume
debFranklin
Posts: 3
Level 1
I have just completed tbe Octopus challenge, yet again I have not received the new costume. Can someone please tell me why or can the support team please fix this problem.
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Comments
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Hello @debFranklin !
Welcome to the Friends Community! We'd love to help, therefore, can you please tell us some more?
- It looks like it's not the first time this happens to you.π₯ When did it last happen? Was it the same costume you wanted to collect, or another character?
- Which device are you playing on, and does it have at least 2GB of free memory space?
- Did the costume get stuck in downloading?
- Can you please give us your player ID? You can find it HERE
Thanks a lot!
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