No Turkey Tiffi, no big #1 bonus

JamesLefanu

I finished the thanksgiving challenge and I won bonuses but no Tiffy character. How do I get it?

Also, was number 1 and never got my big bonus when it ended.

DieOmimi

Hi @JamesLefanu Welcome to our King Community at Candy Crush Friends.

I am glad that you have found your way here.

I'm sorry you didn't get the costume and your rewards.

There was a bug in the game, we reported it to the studio.

The studio has apologized and provided an update so that these errors don't happen again.

Please check for and run updates for your game.

So that we can help you, I need your your player ID . You can post it here below.

Thank you very much.

JamesLefanu

How do I find my player id, please?

JamesLefanu

Here it is. Thanks.

DieOmimi

Thanks @JamesLefanu. I will share your ID so you can get help. Please be patient. Thank you very much.

Elenna

🤔🤔🤔

DieOmimi

@Elenna I will also share your player ID.

JamesLefanu

When will this be happening, please?

DieOmimi

Hi @JamesLefanu unfortunately I can't give you a time. I have reported it and no response yet. Please be patient.