Level 866

serenasakura6681

Hello when I reached level 866 it says I had 32 moves, but when I made a move it said I had 0 moves left? Is that part of the game or is it glitching? Thank you

DieOmimi

Hi @serenasakura6681 Welcome to our King community. You are here at Candy Crush Friends.

It sounds very strange what you report. Actually, such an error should not occur. I will check it in my game and get back to you.

In the meantime, please follow our troubleshooting steps, even if you may have tried individual steps before: 

- check your free memory on your device, you need at least 2 GB

- check for updates for your game and run them

- Force close all apps and restart your device. Make sure it's turned off for at least 10 seconds before turning it back on.

DieOmimi

@serenasakura6681 I went down from my current level 4470 to your level 866, so it took a bit longer.

I was able to play the level normally and use all 32 moves. I once played with Olivia and once with Yeti.

I did not encounter any error.

Have you taken the troubleshooting steps and is it now working for you?

MommaChelli

The same thing just happened to me.

MountainMom

Hello @MommaChelli and Welcome to our Friendtastic community.

I replayed level 866, starting with 32 moves and Yeti as my Friend. I completed the level with all 32 moves. So, I would suggest the following:.

Make sure you have the latest version of the CCFS game. If an update is available, please run it.

Then try the standard troubleshooting tips: even if you may have already performed some of them

- check your free memory on your device -- you need at least 2 GB

- clear the cache

- force close all apps and restart your device. Make sure it's turned off for at least 10 seconds before turning it back on.

Also make sure you have a fast and stable internet connection.

Let me know if you still experience the problem after doing these steps.