Why when I want a level then I lost signal it says I didn't beat the level

pjmay1

I won on a level and I lost internet when I went back in it says I didn't beat the level but I spent money to beat the level

DieOmimi

Hi @pjmay1 Welcome to our community at Candy Crush Friends. 

I'm sorry for what happened to you.

If you were enrolled in the game and have a King account, you should keep your progress. 

Did you register in the game? See how it works here: why-and-how-to-get-a-king-account-to-keep-your-progress-saved-and-synced

Unfortunately, we cannot refund payments here in the community. If you have paid for something, the receipts contain very personal data. These are subject to data protection.

Please go to Settings (Gear) / Help (Freage Sign) in your game and select "Purchases and Gold Bars". If you scroll down the page, you'll find a contact button. Please use it for your complaint.

Thank you very much.