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@maf34100 it can have different ways that the avatar is not loaded properly. The most common causes are:
- the progress is backed up with Facebook and this system is not available
- Background activities (system updates, automatic updates) take place on your device, which take up the majority of the resources
- there are too many applications open on your device.
Please try standard troubleshooting:
- check for updates,
- Close all applications, turn off your device completely to keep it off for at least 10 seconds.