Reset to level one

meersdonk

who can reset me to level one in my candy crush friends account. I don't have a facebook account, just a king.com account and I want to play friends from level one again

MountainMom

Hello @meersdonk and Welcome to our Friendtastic community!

I do not know how, or if, your Candy Crush Friends Saga game can be reset to level 1. Can you explain why you want to go back to level 1? Please tag me in your response by typing an @@meersdonk sign followed by my username. Be sure to select the correct name and that it turns bold. After you give me the reason you want to get back to level 1, I will see if it can be done and forward your request to the appropriate person.

meersdonk

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2229102#Comment_2229102

@MountainMom Thank you for your answer. There is no special reason... it's been a long time since I played Friends and would like to start again at 1.

MountainMom

@meersdonk, I am delighted to hear that you will be playing Candy Crush Friends Saga after an absence. We cannot access individual accounts from this community, but I will forward your request to the appropriate person. Please provide your User ID because the Support team finds user accounts by the User ID and not by a username. Click on the bold green font to discover how to find your User ID.

In the meantime, I encourage you to explore the CCFS forum in this community where you will find fun opportunities to win badges, boosters, and gold bars. I hope to see you in our special events and contests.

meersdonk

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2229131#Comment_2229131

@MountainMom

ID 6817592318

thx

MountainMom

Thank you for sending your ID, @meersdonk. I have sent your information along with your request to our Community Manager. I will get back to you after I get her response.

MountainMom

Good news @meersdonk! Your CCFS game can be reset back to level 1. Please be aware that this action cannot be undone. If you still want to proceed, reply to this message to confirm your understanding and reaffirm your request.

meersdonk

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2230901#Comment_2230901

@MountainMom Thank you very much for your efforts. I have played a lot of CCFS for the last two days and want to keep my score! Thanks again for your support.