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"Golden Carnival" or "Golden Funfair" event not received after update
LeFlarcane
Posts: 19,917 
in Support
I haven't received the event after updating the game. Can you fix it?
1
Answers
-
Hi @LeFlarcane on which device did this happen?
1 -
For me, it was the same. On Win11 there is unfortunately a problem, there it could not be repaired yet.
On mobile devices, please do the following:
- clear the cache
- Turn off your device to keep it off for at least 10 seconds.
- After switching on, open the app and play 2-3 new levels.Β
For me, the events came back on the mobile devices.Β
Unfortunately not on Win11, we have reported it to the studio and are waiting for a solution.
2 -
Hello @DieOmimi, it didn't work for me in mobile
1 -
@LeFlarcane, I'm sorry it didn't work for you. How far have you come at the golden karnival? Have you already completed one or more parts?
I had already done parts 1 and 2. Maybe that's why it was displayed to me? I don't know, so we have to "approach" a possible solution.
Please tell me:
- Which device with which configuration do you use? Example: Android Mobile, version 6.0
- Which version of the app is installed on your device (Mobile: 1.85.1 / Win10/Win11: 1.85.1.0)
- Has "only" golden carnival disappeared or other events (e.g. Dachs delivery service)
- Maybe you're playing on another device and the event is still visible there?
Thank you for your help. I hope we can narrow it down and bring back the events.
2 -
- Which device with which configuration do you use?
I have been playing on android device and my version is 9.0.
- Which version of the app is installed on your device?
Mobile 1.85.1
- Has "only" golden carnival disappeared or other events?
No, the event "Golden Carnival" is not arriving in my game
- Maybe you're playing on another device and the event is still visible there?
No, I haven't played that another device.
2 -
@LeFlarcane, how far had you come at the Golden Carnival? Have you already completed one or more parts?Β
Part 1 - 9 stars must be collected, then part 2 has been unlocked
Part 2 - the player gets a separate card with 10 special levels.
What part had you already completed when the update was made and the event disappeared?
2 -
@DieOmimi, I haven't played this event yet
2 -
@LeFlarcane, I reported it. I hope it can be settled, but I can't promise you.
2
