Sign Up!

🔥 Hot right Now! 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000
👯‍♀️Find your Team HERE!

"Golden Carnival" or "Golden Funfair" event not received after update

LeFlarcane
LeFlarcane Posts: 19,900 Level 5

I haven't received the event after updating the game. Can you fix it?

Answers

  • DieOmimi
    DieOmimi Posts: 37,420 Friends Moderator

    Hi @LeFlarcane on which device did this happen?

  • DieOmimi
    DieOmimi Posts: 37,420 Friends Moderator

    For me, it was the same. On Win11 there is unfortunately a problem, there it could not be repaired yet.

    On mobile devices, please do the following:

    - clear the cache

    - Turn off your device to keep it off for at least 10 seconds.

    - After switching on, open the app and play 2-3 new levels. 

    For me, the events came back on the mobile devices. 

    Unfortunately not on Win11, we have reported it to the studio and are waiting for a solution.

  • LeFlarcane
    LeFlarcane Posts: 19,900 Level 5

    Hello @DieOmimi, it didn't work for me in mobile

  • DieOmimi
    DieOmimi Posts: 37,420 Friends Moderator

    @LeFlarcane, I'm sorry it didn't work for you. How far have you come at the golden karnival? Have you already completed one or more parts?

    I had already done parts 1 and 2. Maybe that's why it was displayed to me? I don't know, so we have to "approach" a possible solution.

    Please tell me:

    - Which device with which configuration do you use? Example: Android Mobile, version 6.0

    - Which version of the app is installed on your device (Mobile: 1.85.1 / Win10/Win11: 1.85.1.0)

    - Has "only" golden carnival disappeared or other events (e.g. Dachs delivery service)

    - Maybe you're playing on another device and the event is still visible there?

    Thank you for your help. I hope we can narrow it down and bring back the events.

  • LeFlarcane
    LeFlarcane Posts: 19,900 Level 5

    - Which device with which configuration do you use?

    I have been playing on android device and my version is 9.0.

    - Which version of the app is installed on your device?

    Mobile 1.85.1

    - Has "only" golden carnival disappeared or other events?

    No, the event "Golden Carnival" is not arriving in my game

    - Maybe you're playing on another device and the event is still visible there?

    No, I haven't played that another device.

  • DieOmimi
    DieOmimi Posts: 37,420 Friends Moderator
    edited August 2022

    @LeFlarcane, how far had you come at the Golden Carnival? Have you already completed one or more parts? 

    Part 1 - 9 stars must be collected, then part 2 has been unlocked

    Part 2 - the player gets a separate card with 10 special levels.

    What part had you already completed when the update was made and the event disappeared?

  • LeFlarcane
    LeFlarcane Posts: 19,900 Level 5

    @DieOmimi, I haven't played this event yet

  • DieOmimi
    DieOmimi Posts: 37,420 Friends Moderator

    @LeFlarcane, I reported it. I hope it can be settled, but I can't promise you.

Hey! Would you like to give us your opinion?