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Comments
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@Amoonmoon did you have trouble getting her added to your scrapbook? I did all the levels yesterday and I was 50 points away from getting her so I started playing the stars. I have no clue how many stars I got because suddenly the event disappeared. I cleared a few new levels but I don't think I got 30 stars.
I just opened my game on my PC and also on my iPhone and I don't see the stars event either. I just looked on the events page and she is listed as the event and it shows that I cleared the levels. I clicked on it anyway but nothing about stars. Nor do I have her in my scrapbook. Has anyone else had this problem? @DieOmimi has anyone else complained that they can't finish to get her outfit?
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@Queen_Elsa we had a problem with it a few weeks ago, with all Windows users. However, it was fixed with the last update.
For costume events, it is important that you play it on the device where you have completed level 10. I played the special levels on my mobile device. But only up to level 9. Since I no longer had regular levels (I am at the end of the map every week), I switched to Windows, played level 10 there and was then only able to collect the stars on this device.
So if you're playing on multiple devices, please check the device where you played level 10. Then it should work.
I'm assuming you've installed the latest version of the app. Maybe you need to check it again in your Store.
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It wasn’t always like that. Once when I was playing for an outfit I switched from one device to another and after playing a level I got the pop up that I got the number of points and it was added to my scrapbook. It’s strange when playing the game on different devices. But in this case I had to go back to the original device.
