The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Hi @Seoa welcome to our community.
First of all, thank you very much for speaking English with us. It's okay and we understood you.
Please edit your entry. What you have entered as an ID is a personal e-mail address and is subject to data protection. Just delete them. You can edit by using the 3-dot menu in the upper right corner and going to "Edit". Thanks.
After you have edited your post and removed personal data, I need the following information:Β
- what reward did you get?
- what reward did you expect?
- Did you take screenshots that you can show us?
Then I need your User-ID, which is the technical definition of your account. You can find the User ID when you go to your profile in the game. Above your profile picture / avatar you will see the lettering "King". There you please double click on it. A 9-11 digit number appears. This is your user ID, your personal technical identifier for your game. Based on this user ID, the studio can carry out certain checks.Β
Thank you very much.