I came in first place in the ice cream event and didn’t get my prizes

finneypl

What do I need to do to get the prizes I earned?

DieOmimi

Hi @finneypl welcome to the forum of Candy Crush Friends Saga.

I'm sorry you didn't receive your rewards. I felt the same way.

Please proceed as follows: go to your app Candy Crush Friends Saga, do not go into the game but on Settings (the gear), then on the question mark and select the section Events. Below the help text you will find a contact button. Contact support and describe your situation. I've heard from some players that they got a refund. I can't promise you that it will be the same with you. But right now, I can't offer you any other solution.

Thank you for playing Candy Crush Friends Saga. 😍

Happy New Year! 🎇