White square outside the board

JONH10

You've just noticed something in the game, when you combine a striped candy and a wrapped candy, notice that there's a white square of nothing on the outside of the candy tray. This would definitely be a game bug.

DieOmimi

Hi @JONH10 I don't have any of these white squares in my game. Maybe you can share a screenshot so I can take a look at this error. When I report a bug, I need something that I can share with the studio so that my colleagues know what the bug is meant and at what level it occurred. I would repeat this level in my game to see if I have the error as well. 

Thanks.

DieOmimi

Hi @JONH10 I don't have any of these white squares in my game. Maybe you can share a screenshot so I can take a look at this error. When I report a bug, I need something that I can share with the studio so that my colleagues know what the bug is meant and at what level it occurred. I would repeat this level in my game to see if I have the error as well. 

Thanks.

JONH10

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2653598#Comment_2653598

Here is the proof of what this bug came up with, the level is 469. This is the screenshot showing how this bug came about. Look carefully when I combined the striped candy with a wrapped candy, a white square appeared out of nowhere, outside the board. 👇️

DieOmimi

@JONH10 I've repeated the level 5 times now and couldn't find the error you have. I had the opportunity to make a combination of striped and wrapped candy several times (I think it was 7 or 8 times). In no case did I have those white squares.

I'm using an Android device, version 11.0.

What kind of device with which system version are you using?

JONH10

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2653862#Comment_2653862

The device is Android version "Samsung Galaxy A22". The bug you're not finding is because the white square should be right on the left side of the mobile screen board, this can only be because the bug is outside the game screen you can't see. So the bug could be on the right side of the frame where you can see it.

I hope you understood.