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Crashes in offline mode

JONH10
JONH10 Posts: 27,261
edited May 2023 in Support

When I play in a place where maybe there is no internet, the game starts some crashes for me, I think this is not normal. So much for the online mode, the game is working perfectly and then why is the offline crashing for me?

Best Answer

  • DieOmimi
    DieOmimi Posts: 41,204
    Answer βœ“

    Hi @JONH10 this shouldn't normally happen.

    Please check your game for updates. Also, please make sure you have enough free space - you need at least 2 GB. Lack of memory is the most common cause of crashes - whether online or offline.

    If that doesn't work, force close all apps and turn off your device completely to keep it turned off for at least 1 minute. Then try it out to see if you can play flawlessly.

    Let me know if the tips helped.

Answers

  • DieOmimi
    DieOmimi Posts: 41,204
    Answer βœ“

    Hi @JONH10 this shouldn't normally happen.

    Please check your game for updates. Also, please make sure you have enough free space - you need at least 2 GB. Lack of memory is the most common cause of crashes - whether online or offline.

    If that doesn't work, force close all apps and turn off your device completely to keep it turned off for at least 1 minute. Then try it out to see if you can play flawlessly.

    Let me know if the tips helped.

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