Completed stage but unable to progress

fatmadcat

So I cleared a stage on the latest bonus level but am unable to progress- the game just keeps going on… help please?

DieOmimi

Hi @fatmadcat warm welcome to the forum of Candy Crush Friends Saga.

You mean the level doesn't switch to the second frame? You freed 35 of 61 octopuses on the first picture and actually the game should now move on to the 2nd picture so that you can complete the level.

Please try our standard troubleshooting measures:

 - Check for and run updates for your device and app

- clear the cache (Attention: do not delete the data!)

- force close all apps

- Turn off your device for at least 10 seconds

- After turning it on, make sure you have a stable internet connection. If necessary, switch between mobile data and Wi-Fi.

If that doesn't help, please let us know your device specification (brand, version).