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characters downloading
Answers
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Hi @madumax86 warm welcome to our community at Candy Crush Friends Saga.
Can you tell me a bit more about your problem? I understand that you can't play because your characters won't be downloaded. This can have various causes. Please try our standard fixes first:
- Check for and run updates for your device and app
- clear the cache (be careful! do not delete the data)
- force close all apps and turn off your device completely for 10 seconds
- After turning it on, make sure you have a strong and stable internet connection.ย
Please contact us again if you have carried out these measures and it did not help.ย
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