He perdido mi teléfono móvil y en el nuevo no tengo las piruletas

annili

Buenas tardes,

He perdido mi teléfono móvil y al instalar el juego en el nuevo teléfono he perdido todas las piruletas que tenía acumuladas (cerca de 100 de cada tipo)

Por favor, ruego me las añadan manualmente.

Un saludo,

Antonio Nieto

DieOmimi

Hi @annili Boosters, extra lives, and extra moves are not stored on King servers; They are stored locally on the device where you received them. This means that, unlike gold bars and your level progression, they won't carry over to your new device.

We never recommend storing too many free boosters on your device; Not only are they at risk of being lost, but they can also affect gameplay. 

We offer several ways to get free boosters every day, so you don't have to stock them up. Use them to beat these tricky levels!

In the community, we are also unable to replace boosters/lollipops as they are provided for free. If you bought your lollipops for real money and have the receipt for them, please contact support directly from within the game.

Have a nice day. 🌺

DieOmimi

Hi @annili Boosters, extra lives, and extra moves are not stored on King servers; They are stored locally on the device where you received them. This means that, unlike gold bars and your level progression, they won't carry over to your new device.

We never recommend storing too many free boosters on your device; Not only are they at risk of being lost, but they can also affect gameplay. 

We offer several ways to get free boosters every day, so you don't have to stock them up. Use them to beat these tricky levels!

In the community, we are also unable to replace boosters/lollipops as they are provided for free. If you bought your lollipops for real money and have the receipt for them, please contact support directly from within the game.

Have a nice day. 🌺