I have spent over 100's of dollars on your game s and I think we should be compensated just

verafrancesthomas

I have spent a lot of money on your game. I THINK WE SHOULD be compensated for playing. I havand it promised 11x the items e spent over 100's of dollars and. Because I don't get the items promised when I purchase them. I am forced to not play your game. I just purchased a item for 9.99

DieOmimi

Hi @verafrancesthomas warm welcome to our community at Candy Crush Friends Saga.

I'm sorry that you didn't receive all purchases.

For missing purchase items you need to contact King Player Support. Community does not deal with purchases issues because the query includes your personal details! If you happen to play on a mobile device or Windows app, you can contact directly from the device.  That way Player Support will automatically get your purchase history and transactions. All you need to do is:

- Tap on the blue gear

- Tap on the ? mark

- Tap on “My Purchases“

-  Choose and tap on a topic that is closest to your question/issue

- Scroll down to the bottom and tap on "Contact Us".

Note: You might receive an automated response so please reply back to this email, and an agent will be in touch. It can take up to 72 hours before you receive an answer. (If you have not heard from them within 3 days, send a reply to the same email you have received).

Have a nice day. 🌺