The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Have you tried using the "Contact us" hyperlink for King games? This will open a form that will be sent to the Customer Care team. You will get an automated response, but you can then reply to that response with more specific information.
We need more specific information about your issue in order to try to help you in this community.