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Dachs Delivery has disappeared

simplyP
simplyP Posts: 12,332
edited October 23 in Support

This happened to me for the last few dachs deliveries. The event disappeared before time runs out. I login this morning and it isn’t there. There is still about 14 hours left. I checked update, logout/login, clear cache, and turn off device…..nothing! It’s gone ☹️

I guess I’ll go back to soda 🤪

«1

Answers

  • MountainMom
    MountainMom Posts: 13,670

    @simplyP, Dachs Delivery Service events usually end on Sunday -- at midnight in my time zone (Central Daylight Time), usually while I am sleeping. Did the event end before the timer indicated it would?

  • simplyP
    simplyP Posts: 12,332

    Yes. it supposed to end the same time as yours, Sunday night. I was able to play sat night but it was gone when I login Sunday morning (Pacific time).
    I guess I’m only one who has this issue 😓

  • MountainMom
    MountainMom Posts: 13,670

    @simplyP, please let me know if the next DDS disappears early. You might not be the only one affected.

  • this is the second time it has disappeared! I enjoy this event but it’s getting old when events just disappear in the middle of the competition.

  • MountainMom
    MountainMom Posts: 13,670

    Hello @cwestdrice and Welcome to our Friendtastic community!

    Special events can sometimes disappear before expected. This can happen for the following reasons:

    • Playing offline
    • Unstable internet connection
    • Logging out or switching between accounts
    • Using multiple devices

    To prevent this, you should avoid these situations that might cause special events to disappear. I have been assured that the event is working as expected.

  • simplyP
    simplyP Posts: 12,332

    @MountainMom I play on multiple devices, but I have been doing that for years. DDS just started to disappear 2 weeks ago. This week, it disappeared yesterday…6 days early 😓

    Why now 🤷‍♂️

  • MountainMom
    MountainMom Posts: 13,670

    @simplyP, I am unable to explain why your DDS event disappeared again, especially if you have always played on multiple devices. I had this happen when my Internet speed had been severely reduced and/or my connection lost. The event is still in my game, but I only play on one device -- an Android tablet.

  • ECooper
    ECooper Posts: 2

    Level 1

    edited August 22

    It has happened for the last three dash deliveries for me and always right before my team finishes all of the task. It always occurs mid week. I played first thing this morning and had 4 days left. I should have completed the last task for my team to win the reward and to get the next set of deliveries. Now when i have the chance to enjoy the reward (if i had completed the last task) the dash delivery game is gone.

    I have removed the app and reinstalled. I have checked multiple times for updates and I am current. Anything else that I can try?

    Also, I do not play on multiple devices if this helps.
    thanks E.

  • MountainMom
    MountainMom Posts: 13,670

    @ECooper, we don't recommend uninstalling and reinstalling the CCFS game, because all boosters are lost. In contrast, your gold bars and progress are saved on the King servers, as long as you have saved your progress there.

    As I mentioned above, special events, such as Dachs Delivery Service, can sometimes disappear before expected. This can happen for the following reasons:

    • Playing offline
    • Unstable internet connection
    • Logging out or switching between accounts
    • Using multiple devices (I understand that you play on only one device)

    To prevent this, you should avoid these situations that might cause special events to disappear. I have been assured that the event is working as expected.

  • amthomps07
    amthomps07 Posts: 4

    Level 1

    It's keeps happening to me too it's gone all the rewards are gone all the bonuses and over it I'm not going to play candy crush anymore if that's the situation it's boring

Hey! Would you like to give us your opinion?