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Bonus Games
Kirkster24
Posts: 2
Level 1
in Support
Could Someone Please Explain Why The Bonus Games Keep Disappearing. Thanks.
1
Best Answer
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Hi @Kirkster24 warm welcome to our community at Candy Crush Friends Saga. 🔍️
There was a faulty update of our game. As a result, all events have disappeared and no new events are displayed. When I noticed this with my game, I was told that the game support had not received any complaints and the investigation would be postponed until next week. Please make a complaint from within your game.
Go to Settings (gear), then the question mark, then select "Events" and scroll down to the "Contact" button. A new window will then open, which is already filled in with your data. Please enter in the comment box that you had a faulty update and therefore all events have disappeared.
You will first receive an automatic email.
Thank you very much for your cooperation.1
Answers
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Hi @Kirkster24 warm welcome to our community at Candy Crush Friends Saga. 🔍️
There was a faulty update of our game. As a result, all events have disappeared and no new events are displayed. When I noticed this with my game, I was told that the game support had not received any complaints and the investigation would be postponed until next week. Please make a complaint from within your game.
Go to Settings (gear), then the question mark, then select "Events" and scroll down to the "Contact" button. A new window will then open, which is already filled in with your data. Please enter in the comment box that you had a faulty update and therefore all events have disappeared.
You will first receive an automatic email.
Thank you very much for your cooperation.1 -
Hello everyone,
please check your store for an update. On mobile, it's available (for me) and it's brought back events (Yeti Eucalyptus Event and Sweat Streak). You may have to start the app several times because it is not visible the first time.
The update is not yet available for Windows users, but is expected soon. Please check your Microsoft Store daily.1
