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Dash’s delivery missing

Posts: 2

Level 1

edited January 10 in Support

I logged in today and dash’s delivery is gone. Can anyone please advise?

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Answers

  • Posts: 11,730
    edited January 10

    Hi and welcome to the community! Remind me what that is? Do you mean the special treat we get if we finish the episode race within a certain time.

    Edit: I see from the post below that King know this event and that it is from another game, so I think it's not the one I thought it was . In general however, events come and go and aren't permanent. The events we get do change from time to time and we all get different mixes of events from other players as well. Many are just being tested for some groups and then disappear. I am sure this is similar in other King games as well.

  • Posts: 45,729
    edited January 9

    Hello @cggun04🤗 A Warm Welcome to the King Community!

    At present, you are in Candy Crush Saga forum! But, no worries! I can request our Community In-charge team to move your question to the correct area👍️

    In the mean time, let me give a shout out to one of our Candy Friends Saga Moderators @MountainMom to help you with this issue.


    Please give some time for them to check the notification and join the conversation!

    Thank you for your patience and have a nice day❄️☃️

  • Posts: 14,733

    @cggun04, I have seen special events disappear when my Internet connection is unstable or when someone switches between playing online and offline. Once the event is lost, it may or may not reappear the next day.

    Thanks for the tag @PummyRaj . I will have this discussion moved to CCFS Suppirt.

  • Posts: 2

    Level 1

    unfortunately these are not fixing my issue. It seems when there is more than 1 event happening I lose one of them. I thank you for your reply though.

  • Posts: 12,585

    This happened to me on multiple occasions. I still don’t know why. Sometimes it comes back within 2 days and other times it never reappeared until the next new dachs. It doesn’t matter what I do…playing levels, clear cache…nothing work, except to just wait and hope.

  • Posts: 1

    Level 1

    edited January 16

    https://w

  • Posts: 43,324

    Please play a few old levels, open your app several times and restart your device. That helped me and the events returned.

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