Olivia's event not showing

yuya · September 2020

ID 8713496896

I'm having issues with the event.

I update the game client 1.43.3 - still no event showing.

I restart the app few times, passed levels, force stoped the app, clear cache - still no event showing.

My wife and kids got the event on their devices - I tried my account there and with my profile still no event with my account even on their devices...

What can I do? I don't want to miss the new Misty costume (I won't get the Star Chaser event to get the costume because the Olivia's Garden event is not available on my account).

Please help me.

BubbleGumSoda · September 2020

https://community.king.com/en/candy-crush-friends-saga/discussion/311802/olivias-garden-event-not-showing

Can you show us a screenshot of how the event looks

yuya · September 2020

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1060311#Comment_1060311

I don't have it on my account... How can I screenshot it?

kiara_wael · September 2020

https://community.king.com/en/candy-crush-friends-saga/discussion/311802/olivias-garden-event-not-showing

Hi @yuya . Welcome to our Comunity

Did you mean Events Olivia Enclave ?

yuya · September 2020

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1060332#Comment_1060332

Hi @kiara_wael, yes the Olivia's Enclave event is the one I'm missing.

I thought it's name was Olivia's Garden because when I searched this website I found this: https://community.king.com/en/candy-crush-friends-saga/kb/articles/175-play-olivias-garden-event-and-get-a-new-character

kiara_wael · September 2020

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1060339#Comment_1060339

Hi @yuya

This new events, and I just get today

Please Check app update - Log out game - Restart Device - Open game and Log in.

If it doesn't work, wait until tomorrow hope it will show up.

yuya · September 2020

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1060348#Comment_1060348

@kiara_wael as I wrote in the beginning of my post:

"update the game client 1.43.3 - still no event showing.

I restart the app few times, passed levels, force stoped the app, clear cache - still no event showing.

My wife and kids got the event on their devices - I tried my account there and with my profile still no event with my account even on their devices..."

It seems that's it's a bug with my account, but I'll wait for tomorrow.

Good night.

aijaziqbal · September 2020

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1060368#Comment_1060368

Hi and Welcome to the community.

Unavailablity of any Event doesn't mean that there is a bug in your account or system. If your system is perfectly working just wait as sometimes some Events appear late on some devices or some players account. So just have patience and keep everything updated and hopefully you will see it.

Thanks and have a lovely day ahead.😀

Diamond Lim · September 2020

https://community.king.com/en/candy-crush-friends-saga/discussion/311802/olivias-event-not-showing

Welcome to Sweet King Community!

How about you can see answers and solutions by Community Team :

Sometimes it’s also possible that you are unable to play these because you don’t have the latest version of the app or a stable Internet connection, or simply you’re not connected to the Kingdom or Facebook. You can also try opening the game, logging out of the Kingdom or Facebook, closing the game, then finally re-opening and connecting again. Some of these tricks may work for you.

If they don’t, it’s just a matter of time. You may not be amongst the selected group at the moment but soon you’ll be the lucky one to enjoy the new challenges as well as your friends!

You can also check that page to read all of information that I hope you can understand to read them :

https://community.king.com/en/blog/discussion/234706/where-are-my-extra-challenges

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

🍭 Have a nice and safety day! Sugar Crush! 🍭

Spinnifix · September 2020

Hello and welcome to our beautiful community

Not everyone gets this event. Are randomly selected groups of players who test it. You can keep your game up to date, but you don't have to get it. If you're not there this time, don't worry. Then you will be there next time. If you have 2 devices, you could have it on one device and not on the other. Since it is also dependent on each device. I hope this helps you further!!

Good luck

Spinnifix · September 2020

Hello and welcome to our beautiful community

Hello, for the newbies I hereby warmly welcome to this community Would like to welcome. Here is a link that will help you further !!! Explore and discover the community, take part in the competitions and post diligently in the different areas. But please stay with the topic, otherwise there could be difficulties. Please also follow the rules in English to post. Then get on your way and I wish you a lot of fun here. We are always happy to answer any questions. Good luck

I want to help you and navigate you better through the community.

Here & here is a how-to guide to help you find the different areas in the community! Here you can find all games at a glance. Here you get answers to the most common problems and here you can take part in discussions and competitions to win gold bars for your game.

I wish you a nice day & have fun 😊 I am always available for questions and help.

Please mark me with this @ sign. If the name is displayed, please click on it, it must be highlighted in bold. and I will be notified. 💖

Good luck

yuya · September 2020

Thanks for all trying to help, the event didn't start on my account yet.

4 people in my household already got the event + a friend showed me he got it too.

I actually don't know anyone that didn't get this event which makes me think it's just my account that isn't flagged to accept the event...

Last time (a year ago) when I had a similar problem, @QueenMia helped out: https://community.king.com/en/candy-crush-friends-saga/discussion/269254/no-new-halloween-map-or-star-chaser-event

Hope I will enjoy this event soon and get my chance to get Glamorous Misty costume.

As a collector it's very important to me.

nutcracker · September 2020

can i please get some help i did all 10 of elivies quest and my star chaser not poping up to do 2nd part

Spinnifix · September 2020

Hello and Welcome to our beautiful community

Did you play every day Play a level and it could be there. Sometimes it's just a time lag. Don't worry, it will pop up again. When you've always played and the time hasn't run out. When the time is up: I'm sorry, the event is over !!

nutcracker · September 2020

nope still nothing tried today again still didnt pop up guess its not ment to be

BarbaraYager · September 2020

Missing Misty The Movie Star In Scrapbook " Need Help" !!!

Id 6397369196

Device Pc Windows 10

1st i has completed oliva's clove Yesterday, i had even completed mistys spotlight star chaser event. even unlocked her icon in my scrapbook. where it says 500 stickers under her pic. i got 200 soo far out of the 500. it even has her name misty the movie star and she is epic. but, she dissapeared from my scrap book, where it had her pic an said to be collected.

i have cleared my pc disk thing, i had also checked my file exployer. and i even cleared my edge browser history. logged out of game restarted. still she is missing. good thing i took screenshots of it all for proof.

i do not know what to do, why did it dissapear??

or, am i not clearing the right cache??

i do have the most recent update which is 1.43.3.0

if i gotta clear the game cache??

i do not know how to do that. if u could help me i'd highly appreciate it.

and i am as far as i can go on the levels until more is released. which is 3460

and my device is Pc.