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ID 8713496896
I'm having issues with the event.
I update the game client 1.43.3 - still no event showing.
I restart the app few times, passed levels, force stoped the app, clear cache - still no event showing.
My wife and kids got the event on their devices - I tried my account there and with my profile still no event with my account even on their devices...
What can I do? I don't want to miss the new Misty costume (I won't get the Star Chaser event to get the costume because the Olivia's Garden event is not available on my account).
Please help me.
Can you show us a screenshot of how the event looks
I don't have it on my account... How can I screenshot it?
Hi @kiara_wael, yes the Olivia's Enclave event is the one I'm missing.
I thought it's name was Olivia's Garden because when I searched this website I found this: https://community.king.com/en/candy-crush-friends-saga/kb/articles/175-play-olivias-garden-event-and-get-a-new-character
Hi @yuya
This new events, and I just get today
Please Check app update - Log out game - Restart Device - Open game and Log in.
If it doesn't work, wait until tomorrow hope it will show up.
@kiara_wael as I wrote in the beginning of my post:
"update the game client 1.43.3 - still no event showing.
I restart the app few times, passed levels, force stoped the app, clear cache - still no event showing.
My wife and kids got the event on their devices - I tried my account there and with my profile still no event with my account even on their devices..."
It seems that's it's a bug with my account, but I'll wait for tomorrow.
Good night.
Hi and Welcome to the community.
Unavailablity of any Event doesn't mean that there is a bug in your account or system. If your system is perfectly working just wait as sometimes some Events appear late on some devices or some players account. So just have patience and keep everything updated and hopefully you will see it.
Thanks and have a lovely day ahead.😀
Welcome to Sweet King Community!
How about you can see answers and solutions by Community Team :
Sometimes it’s also possible that you are unable to play these because you don’t have the latest version of the app or a stable Internet connection, or simply you’re not connected to the Kingdom or Facebook. You can also try opening the game, logging out of the Kingdom or Facebook, closing the game, then finally re-opening and connecting again. Some of these tricks may work for you.
If they don’t, it’s just a matter of time. You may not be amongst the selected group at the moment but soon you’ll be the lucky one to enjoy the new challenges as well as your friends!
You can also check that page to read all of information that I hope you can understand to read them :
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hello and welcome to our beautiful community
Not everyone gets this event. Are randomly selected groups of players who test it. You can keep your game up to date, but you don't have to get it. If you're not there this time, don't worry. Then you will be there next time. If you have 2 devices, you could have it on one device and not on the other. Since it is also dependent on each device. I hope this helps you further!!
Good luck
Hello and welcome to our beautiful community
Hello, for the newbies I hereby warmly welcome to this community Would like to welcome. Here is a link that will help you further !!! Explore and discover the community, take part in the competitions and post diligently in the different areas. But please stay with the topic, otherwise there could be difficulties. Please also follow the rules in English to post. Then get on your way and I wish you a lot of fun here. We are always happy to answer any questions. Good luck
I want to help you and navigate you better through the community.
Here & here is a how-to guide to help you find the different areas in the community! Here you can find all games at a glance. Here you get answers to the most common problems and here you can take part in discussions and competitions to win gold bars for your game.
I wish you a nice day & have fun 😊 I am always available for questions and help.
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Good luck