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No new Level in the Win 10 app
Werner_Cichy
Posts: 30,155 
All Window 10 players are waiting for the new levels.
I updated Windows 10 and checked the game in the Microsoft Store. Everything up to date. I don't know any player who has the new levels.
@Lola_Pop Could you check it out
Candy Crush Friends Saga Version 1.48.2.0
Windows Version , Windows 10 Vers. 20H2 /09.12.2020
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Best Answers
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No new levels in Windows 10 has been reported to the Game Team . waiting for news update
Thank you for letting us know .
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Hello @Werner_Cichy and @kiara_wael !
The Studio says thanks for the heads-up! ❤️There was an issue and it's been fixed thanks to you- so now you should be able to see the new levels on Windows 10 as well 😁
Please accept my apologies for the inconvenience and keep crushing it!
1
Answers
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No new levels in Windows 10 has been reported to the Game Team . waiting for news update
Thank you for letting us know .
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Thank you !
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Hello @Werner_Cichy and @kiara_wael !
I've been asking the tech team about this...can you please make sure you're on the latest version on the Win10 app? Would it be possible to reinstall the app and see if the levels appear then?
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I posted my version of Windows and the game above. I can try a new installation in 4 hours after work.
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Sorry I missed the version 🙈
Yes, don't worry, it doesn't have to be right now- you can do it after work, @Werner_Cichy 🤗
I'll keep an eye open to see if more players have the same problem in the meantime. Thanks so much 😊
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I first tried to disconnect from Facebook and reconnect. That didn't work. Then I uninstalled and reinstalled the Win10 app and connected to Facebook. The event and the delivery service were back after a game. But 'no new levels' 😥😥😥
My boosters are all gone too.😣😥😣 That was not the case before. At the beginning of the year I often had problems with the app and reinstalled it. This time everyone is gone! Only my 4 gold bars are still there.
I am an administrator in a Friends group and a member of two other Friends facebook groups. There are some players playing in the app, none of them have new levels.
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Thanks a lot for checking this out, @Werner_Cichy . 🙏
I'll send you a private message now, and I'll forward this to the Studio again
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Hello @Werner_Cichy and @kiara_wael !
The Studio says thanks for the heads-up! ❤️There was an issue and it's been fixed thanks to you- so now you should be able to see the new levels on Windows 10 as well 😁
Please accept my apologies for the inconvenience and keep crushing it!
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Thank you @Lola_Pop 😘. We got new Levels now
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Sorry, when the new levels were there, I posted the answer in another discussion. Thanks for your support. 20 new levels ready.
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