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Hi @goestoeleven Welcome to the King Community at Candy Crush Friends Saga.
I'm sorry you have a problem with the graphics on your new iPhone pro Max 13.
Can you maybe provide me with a screenshot so I can see where exactly the problem is?
If we ask the studio, we would like to be able to explain exactly what should be changed in the design of the game.
Thank you very much.
Hi @ravekitty Welcome to the King Community. You are here at Candy Crush Friends.
Please come to the support area and show me a screenshot of your problem. There seem to be several players. Please post your screenshot here so we can ask the studio about the graphical error. Thank you very much.
Move counter is cut off on iPhone pro Max 13 — King Community
Unfortunately if I take a screenshot it looks normal. The effect can be simply described as placing your thumb over the top half of the counter.
the developers need to be able to detect the screen format of the new iPhone 13 series and design around the new notch, which is taller and narrower than the iPhone 12 series.
thanks
Thanks @goestoeleven and @ravekitty.
The studio will be back in the office on Monday. I will ask our CM to ask about your problem.
Please be patient.
Thank you very much.
Yes @ravekitty. @goestoeleven has the same problem and explained it a post about you. I will pass it on in exactly the same way and refer to this thread. Since you have specified the device on which it happens, it is a great help to the studio in its research.
I will let you know as soon as I hear something.