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Not receiving lives

cat0218
cat0218 Posts: 2

Level 1

I'm having an issue with not receiving lives. I'm afraid to Uninstaller & reinstall as I don't want to have to start all over again. Please help

Best Answer

  • [Deleted User]
    [Deleted User] Posts: 11,816
    Answer ✓

    👋 廾ⅰ @cat0218, welcome to the Community!


    ℹ️ There is a known issue with Facebook connectivity (Avatar/Friend List). King is currently working with Facebook to fix this & will get everything back to normal as soon as possible.


    • In the meantime, we recommend that you do not take any steps to resolve the problem yourself, such as logging out of your Facebook profile or reinstalling the game. 
    • This issue won’t affect the familiar gameplay or your normal level progression. However, it might mean that you might not see your Avatar and/or might be unable to see other Facebook-connected players.


    Once the fix is in place, your Avatar will reappear & Facebook Friends List will return.


    Cc. @Spinnifix

Answers

  • cat0218
    cat0218 Posts: 2

    Level 1

    Why am I not receiving lives 😕

  • ACDW
    ACDW Posts: 35

    Level 3

    Same problem here...😔

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to our friendly community

    Did you add friends? You can only do this on the PC. At King. Can you make a request and it has to be accepted and in Fb you can join a group. Yes, I know it too and asked this question. Unfortunately no answer received. Maybe it could be passed on again !!


    @Miss_Dani @gr33n3y3z

  • cat0218
    cat0218 Posts: 2

    Level 1

    I'm on level 4635 & my all of my friends have been able to send me lives up until a month or so ago. As I stated, I don't want to uninstall & reinstall again without having to start from the beginning again.

  • [Deleted User]
    [Deleted User] Posts: 11,816
    Answer ✓

    👋 廾ⅰ @cat0218, welcome to the Community!


    ℹ️ There is a known issue with Facebook connectivity (Avatar/Friend List). King is currently working with Facebook to fix this & will get everything back to normal as soon as possible.


    • In the meantime, we recommend that you do not take any steps to resolve the problem yourself, such as logging out of your Facebook profile or reinstalling the game. 
    • This issue won’t affect the familiar gameplay or your normal level progression. However, it might mean that you might not see your Avatar and/or might be unable to see other Facebook-connected players.


    Once the fix is in place, your Avatar will reappear & Facebook Friends List will return.


    Cc. @Spinnifix

  • [Deleted User]
    [Deleted User] Posts: 11,816

    👋 廾ⅰ @cat0218 & @ACDW, welcome to the Community!


    ℹ️ There is a known issue with Facebook connectivity (Avatar/Friend List). King is currently working with Facebook to fix this will get everything back to normal as soon as possible.


    • In the meantime, we recommend that you do not take any steps to resolve the problem yourself, such as logging out of your Facebook profile or reinstalling the game. 
    • This issue won’t affect the familiar gameplay or your normal level progression. However, it might mean that you might not see your Avatar and/or might be unable to see other Facebook-connected players.


    Once the fix is in place, your Avatar will reappear & Facebook Friends List will return.@Spinnifix

  • pippyski
    pippyski Posts: 7

    Level 2

    I have the same problem. I play on my Kindle and I never get any lives sent, even though I can send requests for them when the option comes up to ask for lives.

    I click on the ones that come up (not a long list 🤔) and I have never received any lives.

    I have been able to send them to players who have asked, but I don't seem to get that many requests.

  • kellygirl1
    kellygirl1 Posts: 1

    Level 1

    I'm having the same issue for months now. I have exhausted all my lives trying to pass hard levels.

  • Freddy_
    Freddy_ Posts: 68,477

    @pippyski @kellygirl1 Hi and welcome,

    The issue is still awaiting a fix , All we can do is be patient and hope this is resolved soon

    Thank You

  • Jomac777
    Jomac777 Posts: 3

    Level 1

    Read all comments regarding not receiving lives from friends and the last post is dated in May. This is December and I am having this issue. I updated game a day ago but this problem began B4 that and persists. Please help.

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