oliva quest

nutcracker · August 2022

hi i was playing the oliva challange the 1st day it came out got to level 5 then it disappered. the challang reapperd today so i finished the 5 boards left now the star chaser has not poped up to finish the quest any help please. i play on computer threw microsoft app i have cleared my history and turned off cumpter for 10 minets still no star chaser

Minatozaki · August 2022

@nutcracker the event is still up for around 2 hours. Let's wait a bit more, thanks for your patience.

DieOmimi · August 2022

Hi @nutcracker I'm sorry for what happened to you. I suppose you also have the latest version of the game?

Can you please tell me what it looks like in your scrapbook.

I had the same problem on my computer, but was able to play the event on my mobile.

Today Olivia came back on my computer even though I already have her in my scrapbook.

For me it looks like this:

When I click on the event, it brings me back to the completed levels on the special map:

Here is Olivia already in my scrapbook.

I don't have a solution at the moment and will ask our CM tomorrow morning to contact the studio.

nutcracker · August 2022

this is what it looks like

i hope can be fixed as i really like the outfits. and yes i checked microsoft store say all apps up to date

DieOmimi · August 2022

Hi @nutcracker, thank you for your answer. I am still waiting for our CM @Minatozaki if there is a solution to your particular problem.

Minatozaki · August 2022

Hello @DieOmimi, @nutcracker

I've inquired the studios about this. I sometimes know after a bug, things might not return fully back to normal. If I get a reply from them, I'll let you know!

Update: If until the end of the event (Aug 28) you still haven't received the costume, please let me know 🙏