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Premio concorso dei "coni gelato" non ricevuto
Ambra_Micheletti
Posts: 6
Level 2
in Support
Spett. le Re buonasera, l'altro ieri è terminata la gara di raccolta dei coni gelato di Candy Crush Friends Saga dove mi sono posizionata 1^ classificata. dove mi sono posizionata
Purtroppo ad oggi, 11.10.2022, non è ancora stata visualizzata la riscossione dei bonus ottenuti, come mai?
Ringraziandovi in anticipo per l'attenzione rimango in attesa di un vostro gentile riscontro.
Ambra ·
Posta afg78@outlook.it
Best Answer
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Amber, our community manager reported your case to the studio. I'm not sure if we can help you because today a new star race has started in the game.
I don't know if the studio can fall back on the previous data.
In any case, I recommend that you take a screenshot of your rank in the leaderboard shortly before the end of the event on Monday. If you do not receive the rewards again, please contact us immediately after the end of the event.
Thank you very much.
Answers
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Dear Community of Candy Crush Friends Saga good evening.
First of all, I apologize for my written English ...
The day before yesterday the competition to collect the ice cream cones of Candy Crush Friends Saga ended and I had arrived first in the ranking. 🥇
Unfortunately to date, 12.10.2022, I have not yet received any award as it usually happens ...
Can you help me, please? 🙏
Thanking you in advance for your attention I look forward to your kind feedback.
Amber
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Dear @DieOmimi good Morning! My ID number is 2890372300.
Unfortunately, it is impossible for me to give you a screenshot, I never thought I would have to write to you for this problem, you know?
Thanking you in advance for your attention I look forward to your kind feedback.
Amber
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Amber, our community manager reported your case to the studio. I'm not sure if we can help you because today a new star race has started in the game.
I don't know if the studio can fall back on the previous data.
In any case, I recommend that you take a screenshot of your rank in the leaderboard shortly before the end of the event on Monday. If you do not receive the rewards again, please contact us immediately after the end of the event.
Thank you very much.
