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Issues with receiving what I purchased

DrillyxSpheed
DrillyxSpheed Posts: 1

Level 1

I purchased sime unlimited lives and some gold and money has been deducted but have not received what I paid for

Comments

  • MountainMom
    MountainMom Posts: 13,351

    Hello @DrillyxSpheed and Welcome to our Friendtastic community. It would be helpful to know in which game your purchases were made and details about your device. In the meantime, please check out our Help Center articles regarding purchases. Tap HERE to be taken to that page.

  • barbfuentes1
    barbfuentes1 Posts: 71

    Level 3

    edited April 9

    It seems to me that there is a major malfunction with sending/receiving lives. Now you can't even get them when you buy them?? This is ridiculous already. Any help for this problem (which is ongoing for years now) is outdated. When is this support bunch going to correct it once and for all. CCFriends is the only Candy Crush game that has been a complete failure in this function of the game now for years. Why is that? I'm so disgusted with this being such an ongoing problem.

Hey! Would you like to give us your opinion?